We work hard to ensure your order arrives as quickly and safely as possible. Most items ship within 2–7 business days, depending on availability and brand. For larger equipment, we coordinate scheduled delivery with trusted carriers. If you need specific timelines, please check the product page or reach out to our support team directly.

Every product includes the official manufacturer’s warranty, clearly listed on its product page. As an authorized dealer, we don’t just sell — we stand behind every order with dedicated after-sales support. Whether it’s a warranty claim, usage question, or ongoing care, our team is here for you long after your purchase.

Installation requirements vary by product type. Smaller equipment is simple to set up, while larger systems (such as hyperbaric chambers, cryotherapy Chambers) follow a more detailed procedure. On each product page, you’ll find specific guidance. If you need assistance, our team can provide step-by-step remote support or arrange white-glove delivery and installation to ensure everything is perfectly set up and ready to use.

All equipment meets international safety and manufacturing standards (CE, FDA, ISO, depending on the product/brand).

Yes — our team is available 7 days a week for product support, troubleshooting, and usage guidance.

Your satisfaction is extremely important to us. Return and cancellation policies may vary depending on the type of equipment and the manufacturer’s guidelines. Orders can usually be canceled before shipping, but please note that certain large-volume or specialized products (such as hyperbaric chambers, cryotherapy systems, and other custom equipment) may be non-refundable. For the most accurate information, each product page includes return details. If you have any questions or special circumstances, please contact our support team immediately — we’ll guide you through the process and make sure you’re supported every step of the way.